Enterprise cloud fax for healthcare & regulated industries

Integrate the most secure and reliable HIPAA-compliant cloud fax solution with any EMR, EHR, ERP tool, or directly into your own software.

Frequently Asked Questions

Below are some of the most frequently asked questions to help you understand and make the most of our MFax API service.

What is the mFax API, and how can it benefit my business?

The mFax API is a powerful tool that allows seamless integration of fax capabilities into your applications or systems. It can enhance communication efficiency by enabling fax transmission and reception programmatically.

How do I get started with the mFax API integration?

To start using the mFax API, sign up for an account on our platform, obtain your API key, and refer to our detailed documentation for step-by-step integration instructions.

What types of files can be sent via the mFax API?

The mFax API supports various file formats, including PDF, DOC, DOCX, and image files like PNG and JPEG. Ensure your files adhere to our specifications outlined in the documentation.

Is there a sandbox or testing environment available for the mFax API?

Yes, we provide a sandbox environment for testing purposes. It allows you to simulate fax transactions and ensure seamless integration before moving to the production environment.

What security measures are in place to protect fax transmissions through the mFax API?

mFax API employs industry-standard security protocols, including encryption and secure transmission channels, to safeguard your fax data. Review our security documentation for more details.

Can I track the status of my fax transmissions using the mFax API?

Absolutely. The mFax API provides endpoints for checking the status of your fax transmissions. You can monitor the progress and receive notifications on successful deliveries or failures.

Are there any rate limits on API requests?

Yes, to ensure fair usage, the mFax API imposes rate limits on requests. Refer to our documentation for details on rate limits and guidelines for efficient API usage.

What kind of support is available for mFax API users?

We offer comprehensive support through documentation, FAQs, and a dedicated support team. For additional assistance, you can contact our support team via the ticketing system on our platform.

Can’t find the answer you’re looking for? Reach out to our customer support team.